Schedule

Educational Program

Our education program is in final development and full details will be available soon. Below is a list of topics we will be covering.

  • The Latest Evolutions of ATO
  • How CCPA is Affecting All E-Commerce Companies
  • Recurring Billing Challenges
  • Malicious & Non-Malicious Friendly Fraud
  • Fraud Prevention on a Tight Budget
  • Utilizing Payment Acceptance to Increase Conversion Rates
  • Reducing Payment Acceptance Cost
  • Effectively Measuring False Positives
  • New Fraud Trends
  • The State of SCA
  • New Fraud Tactics Using Updated Mobile Technology
  • Vendor Selection Shouldn't Be Like Hunger Games
  • Upcoming Chargeback Rule Changes
  • Prioritizing Trust & Safety within the Company
  • Fraud Story Time
  • Managing Your CNP Career
  • Trust & Safety is the New "Fraud"
  • Risk in Marketplaces
  • Keys to Success in Cross-Border Commerce
  • Authorization Optimization (Reducing Declines)
  • Training Call Center Reps to Recognize Fraud
  • Installment Payments in the US
  • Conversion & Customer Experience vs. Trust, Safety & Fraud Prevention
  • Operational Metrics & KPIs
  • Chargeback Guarantee vs. Fraud Scoring/Case Management
  • Visa Return Authrization Mandate
  • Building Your Own Investigations Team

Schedule

Tuesday
May 19
Wednesday
May 20
Thursday
May 21

Preconference
Workshops
9:30 AM – 5:15 PM

Conference Day 1
8:00 AM – 4:45 PM

Conference Day 2
8:00 AM – 4:00 PM

Exhibitor Set-Up
1:00 PM – 5:00 PM

Keynote Session
9:00 AM – 10:00 AM

Keynote Session
9:00 AM – 10:00 AM

Opening
Reception
5:15 PM – 7:00 PM
All Welcome

Solutions Hall Open
10:00 AM – 4:00 PM

Solutions Hall Open
10:00 AM – 1:00 PM

 

CNP Awards Party
5:00 PM

Keynote Panel Luncheon (Open to All)
1PM-2PM

Breakfasts, Lunches and Networking Breaks included with your All-Access Pass

CNP Summit™ Dates & Hours

Education: May 19-21 | Expo Hall: May 20-21

Tuesday, May 19, 2020 Event Room
8:30 AM - 9:30 AM Pre Conference Workshop Breakfast Foothill C Foyer Area
9:30 AM – 12:00 PM Pre Conference Workshop Foothill C
12:00:00 PM – 1:00 PM Pre Conference Workshop Lunch Foothill C Foyer Area
1:00 PM – 3:00 PM Pre Conference Workshop Foothill C
3:15 PM – 5:15 PM Pre Conference Workshop Foothill C
5:15 PM – 7:00 PM Opening Reception Second Floor Atrium
Wednesday, May 20, 2020 Event Room
7:00 AM – 8:00 AM Networking Breakfast  Golden Gate Prefunction Area
8:00 AM – 8:45 AM Concurrent Education Sessions Golden Gate C1 - C3 & Other TBD Room(s)
9:00 AM – 10:00 AM Keynote Session Golden Gate A
10:00 AM – 4:00 PM  Solutions Hall Open Golden Gate B
10:00 AM – 10:30 AM  Break on Solutions Hall Floor Golden Gate B
10:30 AM – 11:15 AM Concurrent Education Sessions Golden Gate C1 - C3 & Other TBD Room(s)
11:15 AM – 11:45 AM  Break on Solutions Hall Floor Golden Gate B
11:45 AM – 12:30 AM Concurrent Education Sessions Golden Gate C1 - C3 & Other TBD Room(s)
12:30 PM – 1:30 PM Lunch Golden Gate A
1:30 PM – 2:15 PM Concurrent Education Sessions Golden Gate C1 - C3 & Other TBD Room(s)
2:15 PM – 2:45 PM Break on Solutions Hall Floor Golden Gate B
2:45 PM – 3:30 PM Concurrent Education Sessions Golden Gate C1 - C3 & Other TBD Room(s)
3:30 PM – 4:00 PM Break on Solutions Hall Floor Golden Gate B
4:00 PM – 4:45 PM Concurrent Education Sessions Golden Gate C1 - C3 & Other TBD Room(s)
5:00 PM – 6:30 PM CNP Awards Party Golden Gate A
Thursday, May 21, 2020 Event Room
7:00 AM – 8:00 AM Networking Breakfast  Golden Gate Prefunction Area
8:00 AM – 8:45 AM Concurrent Education Sessions Golden Gate C1 - C3 & Other TBD Room(s)
9:00 AM – 10:00 AM Keynote Session Golden Gate A
10:00 AM – 1:00 PM Solutions Hall Open Golden Gate B
10:00 AM – 10:30 AM Break on Solutions Hall Floor Golden Gate B
10:30 AM – 11:15 AM Concurrent Education Sessions Golden Gate C1 - C3 & Other TBD Room(s)
11:15 AM – 11:45 AM  Break on Solutions Hall Floor Golden Gate B
11:45 AM – 12:30 PM Concurrent Education Sessions Golden Gate C1 - C3 & Other TBD Room(s)
12:30 AM – 1:00 PM Break on Solutions Hall Floor Golden Gate B
1:00 PM – 2:00 PM Women in CNP Fraud & Payment Luncheon (Open to All) Golden Gate A
2:15 PM – 3:00 PM Concurrent Education Sessions (Including Women in CNP Workshop) Golden Gate C1 - C3 & Other TBD Room(s)
3:15 PM – 4:00 PM Concurrent Education Sessions Golden Gate C1 - C3 & Other TBD Room(s)

* Schedule subject to change

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